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Mr Nearby Terms of Service

Last updated: September 11, 2026

This document is part of the Mr Nearby Privacy Policy and will be updated as the Service grows.

1. About the Service

Mr Nearby (“we”, the “Service”) is a local SEO management platform that helps business owners manage their Google Business Profile — including replying to reviews, creating and scheduling posts, and tracking local search performance. By registering for or using the Service, you (“User”, “you”) agree to be bound by these Terms of Service.

2. Account and Registration

  1. You must provide accurate information when registering and keep your account credentials confidential.
  2. You are responsible for all activity that occurs through your account.
  3. To connect your Google Business Profile, you authorize Mr Nearby via Google OAuth to read and update your business profile data on your instruction. You may revoke this authorization at any time through the dashboard.

3. Subscription, Payment, and Free Trial

  1. Mr Nearby's Service is a monthly subscription.
  2. New users receive a free trial period, with the duration clearly shown on the registration page at the time of sign-up. The trial duration may vary from time to time depending on active promotions; the duration that applies is the one shown to the User at the time of registration. A valid payment method is still required for activation during the trial.
  3. If not cancelled before the trial ends, the subscription will automatically continue into the paid period using the registered payment method.
  4. Subscriptions renew automatically each month on the same billing date, unless cancelled by the User before the next renewal (due) date. Cancelling before the due date incurs no charge.
  5. There are no refunds for payments already processed, including if the User cancels mid-period. Access to the Service remains available until the end of the period already paid for.
  6. We may change subscription pricing with prior notice via email and/or dashboard notification. Price changes apply to the next billing period, not retroactively.

4. Cancelling Your Subscription

  1. Users may cancel their subscription at any time through the dashboard, free of charge, as long as it is done before the next renewal due date.
  2. Cancellation stops the next automatic renewal but does not trigger a refund for the period already in progress (see Section 3.5).
  3. After a subscription ends, data retention follows the Mr Nearby Privacy Policy.

5. AI-Generated Content

  1. Mr Nearby's AI Agent feature generates content drafts (review replies, Google Business Profile posts, and similar content) based on available business and review data.
  2. All content produced by the AI Agent is a draft and must be reviewed by the User before publication. Mr Nearby does not automatically publish AI-generated content without the User's explicit approval.
  3. Content ownership: once AI Agent content is approved and published by the User, rights to that content belong to the User/relevant business.
  4. Because final publication is the User's decision and action, the User bears full responsibility for the accuracy and appropriateness of published content, including review replies and posts originating from AI drafts.

6. Limitation of Liability

  1. The Service is provided “as is”, without express or implied warranties regarding uninterrupted or error-free availability.
  2. Mr Nearby is not liable for:
    1. Disruptions, downtime, or policy changes from third-party services used by the Service (including but not limited to the Google Business Profile API, payment gateways, and other infrastructure providers);
    2. Losses arising from AI Agent-generated content published by the User without, or with inadequate, review;
    3. Data loss caused by the User's own actions (including accidental revocation of Google authorization);
    4. Indirect, incidental, or consequential damages (including loss of profit or business opportunity) arising from use of the Service.
  3. To the extent permitted by applicable law, Mr Nearby's total liability to the User for any claim arising from use of the Service is limited to the subscription fees paid by the User in the 1 (one) month prior to the claim being made.
  4. This section does not limit any liability that cannot be limited under applicable Indonesian law.

7. User Obligations

Users agree to:

  1. Use the Service in compliance with applicable law and not for unlawful purposes;
  2. Not misuse the Google Business Profile access connected through the Service, including not sharing that access with third parties outside Mr Nearby's official mechanisms;
  3. Be responsible for the accuracy of business data entered into the Service;
  4. Not engage in conduct that disrupts, damages, or unreasonably burdens the Service's infrastructure.

8. Intellectual Property

  1. All rights to the Mr Nearby platform (code, design, branding, and underlying technology) remain the property of Mr Nearby.
  2. These Terms do not grant the User any rights to the Mr Nearby platform, other than a limited right of use under these Terms for as long as the subscription remains active.
  3. Ownership of AI-generated content follows Section 5.3.

9. Termination

  1. We may suspend or terminate a User's access to the Service in the event of a breach of these Terms of Service.
  2. Users may stop using the Service at any time by cancelling their subscription (see Section 4).

10. Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be notified via email and/or dashboard notification before taking effect.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia.

12. Contact

Questions about these Terms of Service can be sent to hello@mrnearby.com.

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